Your platform.
Your way.
We build and run the system behind your students' union: memberships, elections, advice, events and comms, shaped around how you already work.
One platform. Every side of your union.
Staff, students and committee leaders each get a space built for what they do.
We'd rather be at your election count than on a sales call.
A few things we're proud of. The bits that don't fit on a feature list, but make the biggest difference to a union's year.
A platform you can build on.
Lots of platforms do everything. Enterprise is the one you can change. Use development days with our team to build new modules, reshape workflows and make MemPlus fit the way your union works. When v4 launches, you can choose whether to move or keep the MemPlus platform you've shaped with us.
- Build what you need
- Development days with our designers and developers. Most new modules take 4 to 12 days, and they're covered by support once they're live.
- Your workflows, not ours
- Change how existing modules work, from approval steps to the fields you collect, so staff aren't working around the system.
- Keep it or share it
- Anything built for you can stay yours, or go to every union on MemPlus. You decide.
- Connect your tools
- We make it easy to integrate your current website and platforms, from shops and ticketing to payments, with one student record behind them all.
- Every module included
- The full platform, hosting, 24/7 support and email, for one yearly subscription with no extra MemPlus fees.
Fix one thing first.
Don't settle for what you've got. We make it easy to integrate MemPlus with your current website and platforms. Choose Advice, Democracy, Marketing or Groups to improve the parts that need it and keep the tools you like.
Pay only for what you use. Flex has the same terms as Enterprise: no extra MemPlus fees, with every module in your chosen area, hosting, support and email included.
Every Flex area includes Members CRM and Reporting & intelligence. It all runs on the same platform as Enterprise, so moving up later is simple.
- Choose your area Advice, Democracy, Marketing or Groups, easily integrated with your current website and platforms.
- Add another Pay only for the areas you use. Members CRM and Reporting & intelligence are included with each one.
- Move to Enterprise When you're ready for the full platform, there's nothing to migrate twice.
Everything MemPlus runs.
Enterprise includes every module. Choose a module to see what it does, who uses it and which Flex area includes it.
AI that helps your team, without replacing it.
We're excited about what AI can do for students' unions, and we build with it carefully. We only use it to take the slow, repetitive work off your staff, so they have more time for students. Every AI feature in MemPlus has its own switch. Turn each one on or off for your union whenever you like.
- You're in control. Switch features on or off, one by one.
- People stay in charge. AI drafts and sorts. Your team decides.
- No jobs replaced. It's there to make your team quicker, not smaller.
One subscription. No surprises.
Choose the full platform with Enterprise, or pay only for the areas you use with Flex. Both have the same terms: hosting, support and email included, with no extra MemPlus fees or transaction charges.
We'll give you a clear quote after your demo, with payment options that suit a union's budget. Your payment provider still charges its usual card fees.
Want to see how it works? Book a demo.
| Modules | Enterprise includes every module. Flex includes every module in your chosen areas, plus Members CRM and Reporting & intelligence. |
|---|---|
| Support | 24/7 by email and live chat. |
| Hosting | Fully managed, with a 99.9% uptime guarantee. |
| Payments | Through your own provider. No MemPlus cut. |
| Email delivery included in your subscription. | |
| People | Our designers, developers, support and engagement team. |
Questions unions ask us.
What do we need to move over?
Only what you need. Flex can integrate with your current website and platforms, so you can improve one area while keeping the tools you like. If you're moving services to MemPlus, we'll agree which student data and content need to come across, what we need from your university or suppliers, and a launch date that fits your calendar. Our team handles the technical work.
Can you integrate with our current website or platform?
Yes. We make it easy to integrate MemPlus with your existing website and platforms, so you don't have to replace everything to get better tools. Start with the Flex areas you need and keep the systems that work for you. Tell us what you use, and our team will handle the technical connections and bring your student data together. Don't settle for tools that hold your union back.
How much work will it take to move from another provider?
A move usually takes three to six weeks. Throughout that time, the MemPlus migration team works alongside yours to bring everything across and get your staff comfortable with the system. We provide training, sort out backups and speak to your university about logins and anything technical. Your team can be as involved as you'd like; we'll agree what we need from you at the start.
What's the difference between Enterprise and Flex?
Enterprise includes every module for your whole union. Flex lets you pay only for the areas you use: Advice, Democracy, Marketing or Groups. Every Flex area includes Members CRM and Reporting & intelligence, plus all the modules in that area. Both have the same terms, with hosting, support and email included and no extra MemPlus fees. They run on the same platform, so you can add areas or move to Enterprise when you're ready.
What is included in each Flex area?
Advice includes Enquiries for incoming contact and Advice Case Management. Democracy includes Elections and Petitions. Marketing includes Website, Surveys, Communications & marketing, and Jobs & offers. Groups includes Societies & memberships, Finance, Events & tickets, and Leaders Hub. Members CRM and Reporting & intelligence are included with every area.
Can we try it first?
Yes. We'll set up a sandbox site so your team can try MemPlus before you sign anything. Bring a few of your everyday tasks and see how it fits the way you work.
Are there any other fees?
Enterprise and Flex have the same terms: all modules in your package, hosting, support and email are included, with no extra MemPlus fees or transaction charges. Your payment provider still charges its usual card fees.
Can you build something for our union?
Yes. We can build new modules or adapt existing workflows around the way your union works. Tell us what your team needs, and we'll agree the scope, priorities and development days with you before work starts.
If we commission a module, do other unions get it?
That's your call. A module built for your union can stay private or be shared with other unions on MemPlus. We'll agree that with you as part of the project.
Can we control what each member of staff can access?
Yes. MemPlus uses role-based access control (RBAC). Create roles for your teams, choose which modules and actions each role allows, and give staff one or more roles. For example, someone can view member records without being able to edit or delete them. Private enquiry inboxes have their own additional permissions, so access to Enquiries alone doesn't open every conversation.
What's the difference between Enquiries and Advice Case Management?
Enquiries brings incoming emails, replies and internal notes together in private inboxes, helping staff keep track of conversations and who is handling them. Advice Case Management is being built around the case itself, with tags and reporting to support your advisers' work. Flex Advice includes both, alongside Members CRM and Reporting & intelligence.
Can we turn AI features off?
Yes. You choose which AI features your union uses, with a separate switch for each one. Some of the examples on this site are still in development; we'll show you what's ready and what's planned in a demo. Your team stays in charge of how AI is used.
When is the mobile app coming?
The mobile app is on our roadmap. Ask us for the latest plans and progress, and we'll talk you through what it could bring to your union. You can see the planned features in the Mobile app section above.
We're already on MemPlus. What happens in 2027?
That's up to your organisation. You can move to the new platform or keep the MemPlus system you already have. Your current system will continue to work, with the features and workflows you've refined with us over the years. If it still does exactly what you need, you can keep it. If you'd like to explore the new platform, we'll show you what's different and help you decide whether a move is right for you.
Let's see what MemPlus can do for you.
Tell us a bit about your union and whether you're exploring Enterprise or one of the Flex areas: Advice, Democracy, Marketing or Groups. We'll focus your 30-minute demo on the parts you need.
Then try it yourselves in a sandbox, with a clear quote and no pressure.